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Please allow one business day for processing of your order. All orders received after 10AM will be processed on the following business day. On Fridays, orders placed after 10 AM will not be shipping until the following Monday.
Orders are processed and shipped Monday through Friday 8:30am – 4:30pm EST, excluding legal holidays or other factory/warehouse closings. Shipping can take between 2-6 business days via UPS Ground.
Orders that qualify for free shipping will be shipped by UPS. Allow for a 2-3 day delay for orders qualifying for free shipping. When your package ships, we will receive and hold onto the tracking information on your package from the vendor so that we can help you with any delivery issues.
Note that all AnteAge® MD products receive expedited shipping & arrive within 2-3 business days.
Unfortunately, we do not ship anywhere outside of the U.S., at this time.
If you have questions or concerns, please email us at [email protected] or call us (772) 999-5322. We are fully committed to your satisfaction. You may return any unopened item within 30 days of purchase for a full refund. IN the rare happenstance that your opened product is defective, do not use it and we will replace it with the same item.
We ask that you return it to us and we will not charge you any shipping to ship a replacement item. Shipping fees, both to and from you, are nonrefundable, and you will be charged a 10% restocking fee, unless the return was made as a result of our error.
We regret that we cannot accept any returns of opened items which have been partially used. We follow the FDA guidelines regarding drugs, supplements and personal care items for your safety and ours. If you are unhappy with any of our policies, just call and we’ll find a way to make you happy, we promise!